Your duties will include:
Responding to all guest requests, external and internal.
Responding to tourism web-sites requests.
Provides guests with information about hotel services
Handling booking requests in accordance with standards
What profile are we looking for?
Language - English advanced (as a plus)
Knowledge of Opera PMS ( as a plus)
Guest-oriented and service minded
Well organised
Team player!
Attention to detail, fast and proactive work style.
Good communication and interpersonal skills
We offer
- Working schedule 5/2
Stable work in accordance with Russian Labor Code in an international company;
Free meals in hotel cafeteria;
Monthly bonus based on results;
Opportunities for professional and career growth;
Loyalty Program for employees «ALL Heartists», which offers discounts on accommodation in hotels
"Best employee" nomination and international professional competition "Accor professional challenge"
