Обрабатывать горячие клиентские заявки (без холодного поиска). Консультация клиентов по программам обучения Lerna с целью продажи. Сопровождать клиентов на всех...
Обладаешь грамотной речью. Проявляешь вежливость и гибкость в общении. Способен(-на) к работе в режиме многозадачности. Имеешь опыт работы в...
Provide cloud platform support (Level 2 and 3) and implementation assistance to our client companies (B2B).
Excellent English writing skills. Experience in software support/system administration. Knowledge of Windows system administration, SQL and scripting (Python, Bash...
Provide customer support via written communication channels (in Russian and English). Analyze situations and resolve customer problems. Collaborate with internal...
Experience in customer support (experience in written communication channels is a plus). Desire to develop in the field of customer...
Monitor adherence to KYC (Know Your Customer) requirements and conduct user identification. Conduct in-depth manual reviews of users for...
Minimum of 1 year of experience in KYC, due diligence, or AML (Anti-Money Laundering) monitoring. Proficient in handling and...
Conduct a thorough analysis of client transactions to identify and halt any suspicious activities. Perform intricate verifications of users' activities...
Experience in AML monitoring for 1 year or more. Knowledge of current AML legislation (any country) or the latest FATF...